Troubleshooting Guide¶

Solutions to common problems when using EVMORE.

Wallet Issues¶

I can't see EVMORE in my wallet¶

Symptoms: - EVMORE balance shows as 0 - Token doesn't appear in token list - Sent EVMORE but it's not showing

Solutions:

Add EVMORE as a custom token
Open MetaMask → Import tokens → Custom token
Enter the EVMORE contract address
Click Add
Check you're on the correct network
EVMORE is on Ethereum Mainnet
Switch network in MetaMask if needed
Refresh your wallet
Close and reopen the wallet
Clear cache if available
Verify the transaction
Check Etherscan using your address
Confirm the tokens were actually sent

My wallet password isn't working¶

Solutions:

Check caps lock - passwords are case-sensitive
Try your recovery phrase
If you have your 12/24 word phrase
Use "Import wallet" instead of unlocking
Check for updates
Update your wallet software
Old versions may have bugs

I lost my recovery phrase¶

If you still have wallet access: 1. Create a new wallet immediately 2. Write down the new recovery phrase 3. Transfer all funds to the new wallet

If you've lost wallet access: - Unfortunately, funds cannot be recovered - This is a feature, not a bug - it prevents theft - Learn from this for future wallets

Transaction Issues¶

Transaction is stuck (pending)¶

Causes: - Gas price too low - Network congestion - Nonce issues

Solutions:

Wait - transactions often confirm eventually
Speed up the transaction (MetaMask)
Click the pending transaction
Select "Speed up"
Increase gas price
Confirm
Cancel and retry
Click pending transaction
Select "Cancel"
Re-submit with higher gas
Check gas prices
Visit Etherscan Gas Tracker
Use "Fast" gas price for urgent transactions

Transaction failed¶

Common causes:

Error	Meaning	Solution
Out of gas	Gas limit too low	Increase gas limit
Reverted	Contract rejected it	Check requirements
Insufficient funds	Not enough ETH	Add more ETH
Nonce too low	Transaction already processed	Reset nonce

General solutions:

Check you have enough ETH for gas
Increase gas limit by 20-50%
Verify the receiving address is correct
Check the contract isn't paused

I sent to the wrong address¶

Unfortunately: - Blockchain transactions are irreversible - There is no undo button - Funds are likely permanently lost

If you sent to: - A typo address → Funds are lost (address likely doesn't exist) - Wrong but valid address → Contact recipient, ask for return - Smart contract → Funds may be recoverable if contract has function

Prevention: - Always double-check addresses - Send a small test amount first - Use address book for frequent recipients

Gas fees are too high¶

Immediate solutions:

Wait for lower congestion
Weekends typically have lower fees
Early morning (US time) often cheaper
Check Etherscan Gas Tracker
Set custom gas price
Use "Slow" option if not urgent
Set manual gas price below current average
Optimize transaction
Batch multiple operations when possible
Avoid peak times

Long-term solutions: - Use Layer 2 when EVMORE bridges are available - Plan transactions during low-fee periods

Mining Issues¶

Mining software won't start¶

Checklist:

Check dependencies

uv --version  # Should show version
python --version  # Python 3.12+

Reinstall dependencies
```
uv sync
```
Check for error messages
Read the full error output
Common issues: missing packages, wrong Python version
Verify configuration
Check wallet address format
Verify RPC URL is accessible

No solutions found¶

Possible causes: - Hardware working correctly but low probability - Configuration issues - Network connectivity problems

Solutions:

Be patient - mining is probabilistic
Solutions may take minutes or hours
This is normal, not a problem
Check hashrate
If hashrate is 0, there's a problem
If hashrate is normal, just wait
Verify challenge is current
Old challenges won't be accepted
Restart miner to get fresh challenge
Check network connection
Test RPC endpoint is responding
Verify internet is stable

Low hashrate¶

Causes and solutions:

Cause	Symptom	Solution
Thermal throttling	High temps	Improve cooling
Power limits	GPU limiting power	Increase power limit
Background apps	High CPU/GPU usage	Close other apps
Driver issues	Errors in logs	Update drivers
Memory issues	Low RAM available	Close apps, add RAM

Optimization steps:

Monitor temperatures
GPU should be under 80°C
CPU should be under 85°C
Check power settings
Set Windows to High Performance
Disable power saving on GPU
Update drivers
Latest GPU drivers
Chipset drivers for CPU mining
Verify RAM is accessible
Mining needs significant memory
Close memory-heavy applications

Submitted solution rejected¶

Causes:

Stale solution - challenge changed before submission
Invalid solution - computation error
Duplicate - someone else submitted first
Low gas - transaction not included in time

Solutions:

Reduce time between finding and submitting
Use faster RPC endpoint
Increase gas for faster confirmation
Verify solution locally before submitting
Check logs for validation errors
Switch pools if using pool mining
Some pools have lower latency

Gas too expensive for mining¶

Solutions:

Batch submissions
If possible, submit multiple proofs together
Time your submissions
Submit during low gas periods
Set gas price alerts
Calculate profitability
Ensure mining profit > gas costs
May need to wait for better conditions
Consider pool mining
Pool handles submissions
Lower individual gas costs

DeFi Issues¶

Swap failed on DEX¶

Common causes:

Slippage too low
Increase slippage tolerance (try 1-3%)
High volatility needs higher slippage
Insufficient liquidity
Large trades may not have enough liquidity
Try smaller amounts
Token approval needed
First transaction approves token spending
Second transaction is the actual swap
Insufficient balance
Check you have enough tokens AND ETH for gas

Solutions: - Increase slippage to 2-3% - Split large trades into smaller ones - Approve token first, then swap - Add more ETH for gas

Can't add liquidity¶

Checklist:

Do you have both tokens in correct ratio?
Have you approved both tokens?
Is there enough ETH for gas?
Is the pool accepting new liquidity?

Impermanent loss concerns¶

Understanding IL: - IL occurs when token prices change after providing liquidity - You end up with different ratios than you deposited - It's "impermanent" until you withdraw

Mitigation: - Only provide liquidity for stable pairs - Consider LP token yield vs IL risk - Monitor your positions regularly - Understand IL fully before providing liquidity

Security Issues¶

I think my wallet was compromised¶

Immediate actions:

Don't panic, but act fast
Create a new wallet
On a clean device if possible
Write down new recovery phrase
Transfer remaining funds
Move all tokens to new wallet
Revoke all token approvals first if safe
Check what happened
Review transaction history on Etherscan
Identify the malicious transaction
Revoke approvals
Use Revoke.cash
Remove all unnecessary token approvals

Prevention for future: - Never share recovery phrase - Use hardware wallet for significant funds - Be cautious of phishing sites - Don't click unknown links

Suspicious tokens in my wallet¶

What they are: - Scam tokens airdropped to your address - Usually valueless or malicious - May have fake high values

What to do: - Do NOT interact with them - Don't try to sell or transfer - Hide them in your wallet if possible - They can't harm you if you don't interact

Why ignoring is important: - Interacting may trigger malicious code - Could lead to approvals you don't want - Selling may incur unexpected costs

Phishing attempt detected¶

Signs of phishing: - Unexpected emails/DMs asking for recovery phrase - Websites that look slightly wrong - Urgent requests for action - Offers that seem too good to be true

Protection: - Never share your recovery phrase - Bookmark official sites, don't click links - Verify URLs carefully (evmore.org vs evmor3.org) - Enable 2FA on exchanges

Getting More Help¶

Before asking for help¶

Search existing resources
Check this troubleshooting guide
Read the FAQ
Search community Discord
Gather information
Error messages (exact text)
Transaction hashes
Steps to reproduce
Screenshots if helpful

Where to get help¶

Issue Type	Where to Ask
General questions	Discord - #help channel
Technical bugs	GitHub Issues
Transaction issues	Include TX hash
Security concerns	DM trusted moderators

What NOT to do¶

Never share your recovery phrase - real support never asks
Don't trust DMs - scammers pretend to be support
Don't click links from strangers - use official links only
Don't download files - malware risk

Quick Fixes Summary¶

Problem	Quick Fix
Token not showing	Add as custom token
Transaction stuck	Speed up with more gas
High gas fees	Wait for off-peak times
Mining no solutions	Be patient, check hashrate
Swap failed	Increase slippage
Wallet compromised	Move funds to new wallet

Still having issues? Join the community Discord for support.