Support¶

Get help with Switchboard.

Resources¶

• Troubleshooting - Common issues and solutions
• FAQ - Frequently asked questions

Getting Help¶

Documentation¶

Start with the documentation:

1. Search the docs using the search bar
2. Check the relevant section
3. Review examples

GitHub Issues¶

For bugs and feature requests:

1. Search existing issues
2. Open a new issue with details
3. Use issue templates

Discord¶

Join our Discord server for:

• Real-time help
• Community discussions
• Announcements

Stack Overflow¶

Ask questions with the switchboard tag:

• Switchboard on Stack Overflow

Reporting Bugs¶

Include in your bug report:

1. Description - What happened?
2. Steps to reproduce - How can we recreate it?
3. Expected behavior - What should happen?
4. Environment - OS, Node.js version, Switchboard version
5. Logs - Error messages and stack traces

Example Bug Report¶

## Description
Deployment fails on Polygon Mumbai with timeout error.

## Steps to Reproduce
1. Initialize project with `switchboard init my-app --dev-mode`
2. Configure Mumbai RPC URL
3. Run `switchboard deploy --networks mumbai`

## Expected Behavior
Deployment should complete within 5 minutes.

## Actual Behavior
Deployment times out after 2 minutes with error:
`TimeoutError: Transaction not confirmed within 120000ms`

## Environment
- OS: Ubuntu 22.04
- Node.js: 20.10.0
- Switchboard CLI: 1.2.3
- RPC Provider: Alchemy

## Logs
[Paste relevant logs here]

Feature Requests¶

For feature requests:

1. Describe the use case
2. Explain the proposed solution
3. Consider alternatives

Security Issues¶

For security vulnerabilities:

• Do NOT open a public issue
• Email: security@switchboard.dev
• We'll respond within 48 hours

Enterprise Support¶

For enterprise customers:

• Priority support
• Custom integrations
• SLA guarantees

Contact: enterprise@switchboard.dev

Status Page¶

Check service status at: status.switchboard.dev